We dispatch to your door using either Royal Mail Special Delivery or Royal Mail Signed For. These are reliable services from Royal Mail which require signatures on delivery.
All items of jewellery, except rings in some sizes and our range of personalised jewellery, shown on our website are available from current stock. We aim to dispatch within two working days of receiving your order. We only dispatch orders Monday to Friday. Customers will receive a confirmation of dispatch email and most orders should be delivered within 5 working days from order placement. Please note that all personalised jewellery takes 28 days to be dispatched to you as each item is made specifically for your order.
Special making rings and personalised jewellery are exempt from your refund and returns policy. Earrings must be returned in the sealed bag otherwise we cannot accept them back.
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We charge £3.50 for Royal Mail Signed For and £4.95 for Royal Mail Special Delivery. We will offer Royal Mail Signed For delivery on orders up to £100 only; orders over £100 will be dispatched using Royal Mail Special Delivery. You are able to upgrade to Royal Mail Special Delivery on orders under £100 if you wish.
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