We dispatch to your door using either Royal Mail Special Delivery, Royal Mail Signed For or Royal Mail International services. These are reliable services from Royal Mail which require signatures on delivery.
All our watches are supplied with the genuine packaging and with all the necessary instructions and guarantees. We don’t stamp your guarantee as your invoice will validate it so we recommend you keep your invoice and guarantee in a safe place for future reference.
All items of jewellery, except rings in some sizes and our range of personalised jewellery, shown on our website are available from current stock. We aim to dispatch within two working days of receiving your order. We only dispatch orders Monday to Friday. Customers will receive a confirmation of dispatch email and most orders should be delivered within 5 working days from order placement. Please note that all personalised jewellery takes 28 days to be dispatched to you as each item is made specifically for your order.
Special making rings and personalised jewellery are exempt from our refund and returns policy. Earrings must be returned in the sealed bag otherwise we cannot accept them back.
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Within the UK we charge £3.50 for Royal Mail Signed For and £4.95 for Royal Mail Special Delivery. We will offer Royal Mail Signed For delivery on orders up to £100 only; orders over £100 will be dispatched using Royal Mail Special Delivery. You are able to upgrade to Royal Mail Special Delivery on orders under £100 if you wish.
International orders are also sent via Royal Mail. We use Royal Mail International Tracked & Signed for all eligible countries which costs £12.50, and Royal Mail International Delivery to all other destinations, which costs £9.99.
Free delivery is available, regardless of destination, on all orders over £500.
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