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Packaging and Presentation

All jewellery purchased is supplied in individual packaging relevant to the piece. Branded jewellery will be packaged in the appropriate packaging supplied by the brand for the item purchased.

All watches are supplied in the original manufacturer's box with the appropriate warranty and instructions.

We understand that jewellery is often purchased as a gift and as such we do not show any reference to Chapelle Jewellery on any packaging. All items are sent out in suitable packaging so they arrive undamaged and the parcel cannot be identified as containing jewellery.

As standard procedure all paperwork relating to the order is contained in the parcel however should you wish the paperwork to be sent to you as an email only, this can be arranged. Please contact sales@chapelle.co.uk confirming your order reference and advising us of your wish.